Sales Policy

Effective Date: February 17, 2025

At Tutti Glownie, we aim to offer a seamless and transparent shopping experience. Our sales policy outlines important details regarding how we handle transactions, promotions, pricing, and the terms associated with purchasing from us. By making a purchase, you agree to comply with the terms of this sales policy.

1. Product Availability

We make every effort to ensure that the products listed on our website are in stock and available for sale. However, due to high demand or unforeseen circumstances, some items may be temporarily out of stock. In such cases, we will notify you promptly and offer a full refund or help you choose an alternative product.

2. Pricing

All prices displayed on our website are in U.S. dollars and are subject to change without notice. Prices may vary based on promotions, discounts, and sales events. The price of the product at the time of purchase is the price you will be charged.

  • Taxes: Sales tax will be added to orders where applicable, based on the shipping address.
  • Discounts: Any applicable discounts, such as promotional offers or coupons, will be applied at checkout.

3. Payment Methods

We accept a variety of payment methods to make your purchase as convenient as possible, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Other secure payment methods as indicated at checkout

All payments must be made in full at the time of purchase. We reserve the right to refuse or cancel orders if payment cannot be processed.

4. Order Confirmation

Once your order has been successfully placed, you will receive an order confirmation email with details of your purchase, including the items purchased, shipping address, and payment information. Please review this email carefully and contact us immediately if any information is incorrect.

5. Shipping & Delivery

We aim to process and ship orders as quickly as possible. Shipping times and costs are determined based on your location and the shipping method selected at checkout.

  • Processing Time: Orders are typically processed within 1-2 business days after the order is confirmed.
  • Shipping Options: We offer various shipping methods, including standard and expedited shipping.
  • Delivery Times: Delivery times vary depending on the shipping method and destination. Please refer to our Shipping Policy for more details.

6. Order Cancellations

Once an order is placed, it is processed promptly, and we aim to ship it as quickly as possible. If you wish to cancel your order, please contact us immediately at info@tuttiglownie.com. We can only cancel orders before they are shipped. Once an order has been dispatched, it cannot be canceled, and you will need to follow our Return and Refund Policy to return the item after receiving it.

7. Promotions and Discounts

From time to time, Tutti Glownie may offer special promotions, sales events, or discounts. Please be aware of the following:

  • Coupon Codes: Promotional codes or discount codes must be applied during checkout to receive a discount. We are unable to apply discounts retroactively after an order has been placed.
  • Sales Events: Discounted items or special offers may be limited in availability and may be subject to certain terms and conditions. Please read the details of each promotion carefully.

8. Customer Service

If you have any questions or concerns regarding your purchase, order status, or our sales policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Tutti Glownie is as smooth as possible.

  • Email: info@tuttiglownie.com
  • Phone: 603-436-7836
  • Address: 3046 Grasselli Street, Portsmouth, New Hampshire, United States

We thank you for shopping with Tutti Glownie, and we look forward to providing you with beautiful and high-quality jewelry!