Tuttiglownie Jewelry – Sales Policy

Effective Date: January 2, 2025.

Welcome to Tuttiglownie Jewelry! We are committed to providing you with high-quality, stylish jewelry. To ensure a seamless shopping experience, please carefully read our Sales Policy, which outlines the terms and conditions related to your purchases from us. By making a purchase on our website, you agree to these terms.

1. General Information

  • Agreement: By placing an order with Tuttiglownie Jewelry, you agree to these Sales Policy terms. Please read them thoroughly before completing your purchase.
  • Modifications: We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with a new “Effective Date.” Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.

2. Product Availability and Descriptions

  • Product Information: We make every effort to ensure that product descriptions, images, and details on our website are accurate. However, due to the nature of online retail, there may be occasional discrepancies in product details, colors, prices, or availability. If we discover any discrepancies in your order, we will contact you prior to shipment.
  • Product Availability: All products are subject to availability. If an item you wish to purchase is out of stock, we will notify you as soon as possible and offer alternatives or process a full refund for the unavailable item.

3. Order Process

  • Placing Orders: By placing an order on our website, you are making an offer to purchase the items listed in your cart, subject to these Sales Policy terms. We reserve the right to accept or reject your order for any reason, including errors in product pricing or availability.
  • Order Confirmation: Once your order is submitted, you will receive an order confirmation email with details about the items you purchased. Please review this confirmation carefully, as it will include your order number and details of the items you’ve selected.
  • Order Cancellations: Once an order has been confirmed and payment processed, we are unable to cancel the order. If you need to make changes to your order, please contact us immediately at info@tuttiglownie.com, and we will do our best to accommodate your request before the order is shipped.

4. Payment Methods

We accept a variety of secure payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Payment is processed immediately upon purchase. Your order will be confirmed once payment is successfully completed.

5. Pricing and Taxes

  • Prices: All prices are listed in USD (United States Dollar) and are subject to change without notice. The price you pay for an item will be the price at the time of your order.
  • Taxes: Sales tax will be applied to orders as required by law based on your shipping address. The applicable tax will be calculated at checkout and added to the total cost of your order.

6. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods to meet your needs. Shipping costs will be calculated at checkout based on your location and chosen shipping method.
  • Processing Time: Orders are typically processed within 1-3 business days from the time of purchase. Please note that processing times may vary depending on stock availability and other factors.
  • Delivery Times: Estimated delivery times will be provided during checkout. However, these are approximations and may be affected by factors such as customs, weather, or carrier delays.
  • Shipping Rates: Shipping costs will be displayed at checkout, and charges vary depending on your location and the shipping option chosen.
  • International Shipping: We ship to select international destinations. Please be aware that customs duties, taxes, and other charges may apply to international orders, which are the responsibility of the customer.

7. Returns and Exchanges

  • Return Policy: For detailed information about returns and exchanges, please refer to our Refund and Returns Policy. To be eligible for a return, items must be in new, unused condition, with all original packaging and tags attached.
  • Exchange Process: If you would like to exchange an item, you must return the original item and place a new order for the replacement item. We do not directly exchange items.

8. Warranty and Repairs

  • Product Warranty: All jewelry purchased from Tuttiglownie Jewelry is covered by a 1-year warranty that covers manufacturing defects, including issues related to material or craftsmanship. This warranty does not cover damage caused by misuse, accidents, or wear-and-tear.
  • Repairs: If your item is damaged or needs repair within the warranty period, please contact us at info@tuttiglownie.com. We will assess the issue and arrange for repairs or replacement.

9. Privacy and Security

We take your privacy seriously. All personal information you provide during the ordering process will be handled in accordance with our Privacy Policy. We use secure payment gateways and encrypt your personal data to protect it from unauthorized access.

10. Intellectual Property

  • Ownership: All content on our website, including images, designs, and logos, are the intellectual property of Tuttiglownie Jewelry or its licensors. You may not use, reproduce, or distribute any of the materials on our website without our prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, Tuttiglownie Jewelry is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. Our liability is limited to the amount you paid for the product in question.

12. Customer Service

If you have any questions or need assistance regarding your order, please don’t hesitate to contact us:

  • Email: info@tuttiglownie.com
  • Phone: 603-436-7836
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PST
  • Address: 3046 Grasselli Street, Portsmouth, New Hampshire, United States

13. Governing Law

These terms and conditions are governed by the laws of the State of New Hampshire, USA. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts located in New Hampshire.

14. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. The latest version will be posted on this page, and the effective date will be updated. By continuing to use our website, you agree to the updated terms.

Thank you for shopping with Tuttiglownie Jewelry! We appreciate your business and are committed to providing you with high-quality products and exceptional customer service.