Tuttiglownie Jewelry – Privacy Policy

Effective Date: January 2, 2025.

At Tuttiglownie Jewelry, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in other ways. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: This is the information you provide to us voluntarily when you make a purchase, create an account, sign up for newsletters, or contact us. This may include:
    • Your name
    • Email address
    • Phone number
    • Shipping and billing addresses
    • Payment information (e.g., credit card details)
    • Any other information you provide us voluntarily (e.g., preferences, gift messages, etc.)
  • Non-Personal Information: This includes data collected automatically when you visit our website. It may include:
    • IP address
    • Browser type and version
    • Device type
    • Operating system
    • Pages visited on our website
    • Referring URLs (websites from which you accessed our site)
    • Cookies and other tracking technologies (see section on Cookies below)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Orders: We use your information to fulfill orders, process payments, and ship products.
  • To Improve Customer Service: We use your information to respond to inquiries, provide customer support, and improve the overall customer experience.
  • To Personalize Your Experience: We may use your data to tailor product recommendations and marketing communications to your interests.
  • To Send Marketing Communications: With your consent, we may send promotional emails, newsletters, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in the emails.
  • For Legal and Regulatory Purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including:

  • Encryption: Your payment information is transmitted using SSL (Secure Socket Layer) technology, which encrypts the data during transmission.
  • Secure Storage: Personal information is stored in secure systems with restricted access to prevent unauthorized access, modification, or disclosure.
  • Third-Party Security: We work with trusted third-party providers who maintain their own security measures to protect your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us with order processing, payment processing, shipping, customer service, and marketing. These providers are contractually obligated to protect your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and provide you with the option to opt-out of further communications.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes, protect our rights, or defend against legal claims.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and collect data about how our website is used. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic
  • Offer personalized content
  • Measure the effectiveness of our marketing campaigns

You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy applies only to Tuttiglownie Jewelry, and we are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct your personal information if it is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., legal obligations or ongoing orders).
  • Opt-out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

To exercise these rights, please contact us at info@tuttiglownie.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such data.

10. International Transfers

If you are located outside of the United States, please note that your personal information may be transferred to, processed, and stored in the United States or other countries where we or our service providers operate. By using our website, you consent to the transfer of your data to these locations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@tuttiglownie.com
  • Phone: 603-436-7836
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PST
  • Address: 3046 Grasselli Street, Portsmouth, New Hampshire, United States

Thank you for trusting Tuttiglownie Jewelry with your personal information. We are committed to ensuring your privacy and providing a safe and secure shopping experience.