Payment Policy

Effective Date: January 2, 2025
Tutti Glownie Jewelry, Portsmouth, New Hampshire, United States
Phone: 603-436-7836
Email: info@tuttiglownie.com
Website: www.tuttiglownie.com

At Tutti Glownie Jewelry, we strive to make your shopping experience as convenient and secure as possible. Our Payment Policy outlines the accepted payment methods, billing process, and important information regarding your transactions.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure that your transaction is quick and convenient. The following payment methods are accepted:

  • Credit and Debit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: Pay securely through PayPal, one of the world’s most trusted online payment platforms.
  • Apple Pay and Google Pay: For fast, easy, and secure payments directly from your mobile device.
  • Shop Pay: A secure, simplified checkout process that allows for quicker transactions using your stored information.

If you experience any issues with your payment, please verify that all your payment details are correct, including your card number, expiration date, and billing address. If you are still unable to complete your payment, please contact our customer support team for assistance.

2. Security

Your security is our top priority. We use industry-standard SSL (Secure Sockets Layer) encryption to protect your personal and payment information during the checkout process. All payment transactions are processed through secure third-party payment gateways, ensuring that your data is never stored on our servers.

We comply with all relevant security standards, including PCI DSS (Payment Card Industry Data Security Standard), to ensure your payment details are protected.

3. Order Confirmation and Billing

Once your payment has been processed successfully, you will receive an order confirmation email that includes your order details, total amount charged, and estimated shipping information.

Please ensure that the billing address you provide matches the address on file with your bank or credit card company. This will help prevent any payment issues or delays in processing your order.

4. Sales Tax

Sales tax will be applied to all orders where required by law. The sales tax rate depends on the state or region of your billing address. The appropriate tax will be automatically calculated and added to your order total during checkout.

If you have any questions regarding sales tax, please contact us at info@tuttiglownie.com for clarification.

5. Order Modifications and Cancellations

Once your payment is processed and your order is confirmed, we begin preparing your items for shipment. As a result, we are unable to make changes or cancellations to orders once they have been submitted.

If you need to modify or cancel your order, please contact our customer service team as soon as possible at info@tuttiglownie.com. If your order has not yet been processed, we will do our best to accommodate your request.

6. Failed or Declined Transactions

If your payment fails or is declined, you will be notified during the checkout process. This may happen due to issues such as incorrect billing information, insufficient funds, or network errors.

If your payment is declined, please check your payment details, ensure your card has sufficient funds, and try again. If the issue persists, please contact your bank or payment provider for assistance.

7. Payment for International Orders

For international customers, all payments are processed in USD (United States Dollars). Your bank or payment provider may charge foreign transaction fees, currency conversion fees, or other charges, which are your responsibility.

Tutti Glownie Jewelry is not responsible for any customs duties, taxes, or import fees that may apply to international orders.

8. Customer Service

If you have any questions or concerns regarding your payment, please contact us directly at info@tuttiglownie.com or call us at 603-436-7836. Our customer service team is available Monday through Friday from 9:00 AM to 5:00 PM EST.

We appreciate your trust in shopping with us and are committed to providing you with an excellent and secure shopping experience.